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Customer Service

PRIVACY POLICY:

JUST LIKE SEEING A DOCTOR OUR CONFIDENTIALITY AGREEMENT IS UP TO PAR. WE HERE AT PRESCRIPTION UNLIMITED® ASSURE THE SAFETY AND SECURITY OF ALL YOUR PERSONAL INFORMATION THAT MAY BE GIVEN AT ANY TIME FOR PURCHASES OR REGISTRATION PURPOSES. ALL INFORMATION PROVIDED IS FOR USE TO BETTER SERVE YOU AND TO MAKE SURE YOUR PURCHASE IS CLEAN, SAFE AND OF SATISFACTORY TO YOU.

While making a purchase from PrescriptionUnlimited.com, you are given the option to create a user name and password. This user name and password functionality offers our customers the ability to quickly and easily proceed through the check out process when refilling Prescriptions. We do not store your credit card information as part of this optional service. 

 

TERMS OF USE

Unless otherwise noted, the Site, and all materials on the Site, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials are owned, controlled, lawfully used, or licensed by Prescription Unlimited, Inc. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Content on our site.

 

SHIPPING

Orders are generally shipped out within 1-2 business days after placing order. Shipping notifications are sent via email after package is shipped. Any orders Placed after 3:00 pm (Eastern Time) will be shipped out the Following Business day. Transit days are Monday – Friday with the exception of holidays. USPS may also deliver on Saturdays.

Prescription Unlimited® is not responsible for non-receipt of orders that have been deemed delivered. Prescription Unlimited® is also not responsible for non-receipt of orders due to failure to properly submitting an accurate and complete shipping address during the signup procedure.If an item runs out of stock before your order is processed, a refund will be automatically issued back to your credit card or Paypal account within two to three business days.

RETURNS

Returns are accepted only under these conditions:

  • The return must be received by Prescription Unlimited® within 30 days of purchase.
  • The returned item must be unworn and in new condition.
  • All returns are subject to a $5.00 restocking fee per package.
  • Customer is also responsible for any additional shipping cost unless the mistake was ours.
  • Hat orders are non returnable due to being custom and made by order.

REFUNDS

After receiving the returned item, Prescription Unlimited® will credit the customer’s account for the original purchase price minus the $5.00 restocking fee. Prescription Unlimited® will not refund or re-ship any customer whose order is not received because the shipping address provided during the checkout process was inaccurate or incomplete in any way.

EXCHANGES/RETURNS

To exchange an item, the customer must return the unwanted item according to the return procedures above. A refund will be credited to the account, and the customer must place a new order for the desired item.

Rx Unltd. RETURN INSTRUCTIONS

Please mail shirt along with a note stating what went wrong or which size/color item you are interested in to:

PRESCRIPTION UNLIMITED

8189 NW 74th Ave

Medley FL  33166

Once we receive customer returned merchandise we will immediatley take care of corrections that need to be made. We will review your invoice and corrections you have given and will correct any errors made on our behalf.We recommend customers receive a tracking number when sending back returns.

If at any time you are having trouble with your return/orders, please send an email to Info@PrescriptionUnlimited.com Thank you again for your continued support!!

Realize The ILLness

 

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